DV8 Sovereign Series

Account Recovery

Use account recovery when the issue is broader than a forgotten password, such as missing MFA access or a locked session chain.

Recovery requests are routed into the governed dual-control workflow before any break-glass material can be issued.

If you suspect compromise, use Security Support so containment can happen in parallel.

Check Existing Request

Use the reference ID to confirm whether the request is pending review or approved for recovery material.